Privacy Policy

Information We Collect

Personal Information
When you interact with our website or services, we may collect personal information such as:

• Contact Details: Name, email address, phone number, and company information.
• Account Information: Usernames, passwords, and other credentials when you register for an account.
• Payment Details: Information necessary to process payments for services rendered (e.g., billing address, payment method).
• Professional Information: Details related to your business needs, project scope, and requirements when engaging our services.

Non-Personal Information
We also collect non-personal information that does not directly identify you, including:

• Technical Data: IP address, browser type, operating system, and device information.
• Usage Data: Pages visited, time spent on the site, and click behavior.
• Cookies: Information collected through cookies and similar tracking technologies to improve site functionality and user experience.

How We Use Your Information

We use your personal and non-personal information for the following purposes:

• Service Delivery: To provide and manage the services you request, such as design work, software development, digital marketing, AI solutions, and more.
• Communication: To respond to inquiries, provide customer support, and send updates related to your project or our services.
• Customization: To personalize the content and design of our website or services based on your preferences and interactions.
• Improvement & Analytics: To analyze how our services are used, improve our offerings, and develop new features.
• Marketing: To send you relevant marketing communications, including promotions and updates, with your consent where required by law.
• Compliance & Legal Obligations: To fulfill our legal obligations and enforce our terms, as well as for fraud prevention and security purposes.

Sharing of Information

TCM STUNNER IT CONSULTANTS LLP does not sell or rent your personal information to third parties. However, we may share your data in the following scenarios:

• Service Providers: We may share your information with trusted third-party service providers who assist in delivering our services (e.g., payment processors, hosting providers, marketing partners).
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred to the new entity as part of that transaction.
• Legal Compliance: We may disclose your information if required by law, to protect our rights, or in response to valid legal requests by public authorities.

Data Security

We take the security of your personal information seriously and employ industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and secure storage. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Statement or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete data.
• Deletion: Request the deletion of your personal information when it is no longer necessary for the purposes it was collected.
• Objection: Object to the processing of your personal information for certain purposes, such as direct marketing.
• Data Portability: Request a transfer of your personal data to another service provider.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze usage, and improve our services. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our website. You can manage your cookie preferences through your browser settings; however, disabling cookies may affect the functionality of certain features on our site.

International Data Transfers

As a global service provider, your personal information may be transferred to and processed in countries other than your own. By using our services, you consent to such transfers. We take steps to ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child's information has been inadvertently collected, we will take steps to delete it promptly.

Changes to This Privacy Statement

We reserve the right to update this Privacy Statement at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the statement. Your continued use of our website and services after any changes signify your acceptance of the updated terms.